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Shipping and Returns

Shipping Costs

Collection - there is no charge should you wish to collect the goods from the store
Up to 1kg        £5.65
Up to 2kg        £8.90
Up to 5kg        £15.85
UP to 10kg      £ 21.90
Up to 20kg      £ 33.40


1. If you wish to cancel your order:
(a) you can notify us by email (Contact details.) before we have dispatched the goods to you;
or (b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 2 below.

2.1 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you. The original invoice number must be quoted.

2.2 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required, providing the goods are received in a saleable condition.

2.3 The rights to return the goods to us as referred to in clause 2.1 will not apply in the following circumstances: - in the event that the product has been used or damaged by the client. The provisions of this clause do not affect your statutory rights.

All prices are in GBP. Copyright 2021 Horse Bits Dorset . Registered Company Number:04515992 VAT number: 723 6960 22 Registered offices as above.

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